- Full range of machines
- Cherry pickers from 12 to 25 metre reach
- All machines LOLER inspected
- Short & long term hire
Omnia | Access
Privacy Policy
At Omnia Access, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data, and outlines your rights in relation to that data.
By using our services or visiting our website, www.omnia-access.com, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, company details, and job title.
- Transaction Data: Records of your interactions with us, including hire/cross-hire history, service inquiries, and communications.
- Website Usage Data: Information gathered through cookies or similar technologies, including IP address, browser type, and website usage statistics.
2. How We Use Your Data
We use your personal data for the following purposes:
- Service Provision: To manage and fulfil equipment hire or cross-hire requests.
- Marketing and Communications: To send you promotional materials, updates, and relevant information about our services (with your consent).
- Customer Support: To provide assistance, answer inquiries, and address any issues you raise.
- Legal and Compliance: To comply with legal obligations and to protect the rights, property, or safety of Omnia Access, our clients, or others.
3. Legal Basis for Processing Data
Under GDPR, we process your personal data on the following legal bases:
- Performance of a Contract: When necessary to fulfil a contract with you, such as arranging hire services.
- Consent: Where you have provided your explicit consent, such as opting in to receive marketing emails.
- Legitimate Interests: When we have a legitimate business interest that does not override your privacy rights, such as improving our services or ensuring security.
- Legal Obligation: When necessary to comply with laws or regulations.
4. Data Sharing and Disclosure
We may share your data with:
- Service Providers: Third-party companies or contractors who assist with providing our services (e.g., website hosting, payment processors).
- Legal and Regulatory Authorities: If required by law, we may disclose data to government bodies, law enforcement, or other legal authorities.
- Business Transfers: If Omnia Access is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
We will never sell your data to third parties for marketing purposes.
5. Data Security
We take reasonable steps to protect your data from unauthorised access, loss, or misuse. This includes using secure servers, encrypted communications, and limited access to personal information.
However, no data transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. When your data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Erasure: You can request the deletion of your personal data under certain circumstances.
- Restriction: You can request that we restrict the processing of your data in specific situations.
- Data Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in line with GDPR timeframes (usually within 30 days).
8. Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use the site. For more details on the cookies we use and how to manage your preferences, please see our Cookie Policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted on this page, and where appropriate, we will notify you by email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Omnia Access
Email: [email protected]
Phone: 03332202459